Legal
Privacy Policy
Last updated: 17 July 2026
Volterra ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect through our website volterra.vn, how we use it, and the choices you have. By using our website or submitting information through our contact forms, you agree to the practices described below.
1. Information We Collect
We collect information you provide directly to us, such as when you fill in a contact or consultation form. This may include your full name, email address, phone number, the role you represent (e.g. charging station owner, investment fund, partner) and any details you include in your message. We may also collect limited technical data automatically, such as your IP address and basic usage information, to keep the website secure and functioning correctly.
2. How We Use Your Information
We use the information you provide to: - respond to your inquiries and provide the consultation or services you request; - communicate with you about our products, solutions and updates when relevant; - improve our website, tools and services; - protect our website against abuse and comply with legal obligations. We do not sell your personal data.
3. Cookies and Tracking
Our website may use essential cookies and similar technologies needed for core functionality and security. We do not use them to build advertising profiles. You can control or delete cookies through your browser settings; disabling some cookies may affect how the site works.
4. How We Share Information
We only share your information where necessary: - with trusted service providers who help us operate our website and communications, under confidentiality obligations; - when required by law, regulation, or valid legal process; - to protect the rights, safety and property of Volterra, our users, or others.
5. Data Retention
We keep personal data only for as long as necessary to fulfil the purposes described in this policy, to maintain our business records, or to comply with legal requirements. When data is no longer needed, we take reasonable steps to delete or anonymise it.
6. Data Security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on applicable law, you may have the right to access, correct, update or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at lang.to@volterra.vn. We will respond within a reasonable time.
8. Third-Party Links
Our website may contain links to third-party sites (for example, news articles or partner websites). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our website and services are intended for businesses and professionals, not for children. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised. Material changes will be reflected on this page.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us: Email: lang.to@volterra.vn Phone: 098 112 8586 Address: Coma Building, 125D Minh Khai Street, Bach Mai Ward, Hanoi, Vietnam